How to join free membership?

At the top of the page choose the register option. During the registration process choose a free membership level, provide required details and confirm the email. Registration is complete and you can log in and enjoy members facilities.

How to join the website premium membership?

At the top of the page choose the register option. During the registration process choose preferred membership, provide required details and make payment.

Why do you charge for website membership?

You should understand that website development, web hosting, video editing, video hosting, video conference, scripts, maintenance and everything requires a lot of money and time. I charge membership to support those expenses.

How can I download digital products from the website?

At the catalog page choose “read more” at chosen product, then at the product page click download. Some products (members only files) need login to view and download.

I forgot my account password.

If you forgot the password, please choose the lost password option. Then key in your registered email and you will receive a temporary password. Login using a temporary password and change to a new password at my account tab.

How can I make offline payment?

To make a bank transfer or deposit payments manually please choose the bank transfer payment option at the end.

How to make payments outside of India?

To make payments outside of India please choose the bank transfer payment option at the end. Transfer/make payments to given banking details or send a mail to contct@holisticrays.com for other payment options.

How can I request a refund payment?

Please log in to the website then at the top menu choose, shop, orders and refund your order.

How will I receive a refund payment?

Refunds will be processed with a valid reason only. No refund will be issued in case you could not attend the class. In some cases, store credit will be issued. That credit can be utilized in the next payments.

How will I receive my refund?

The refund will be issued using your same payment method. If no valid reason, refund will be made as store credit.

How long does it take to receive my refund?

Refunds will be issued within three days from the day the refund request is submitted.

How can I purchase your products?

Orders can be made directly from the website or offline through sending a WhatsApp message or call to +91 80569 07737, +91 96594 27301, +6017 516171.

When would I receive the product?

Delivery time will be different for each destination, depending on the shipping company.

What are the shipping methods?

Shipping methods depend on the product and destination.

How could I cancel the orders?

Physical product orders can be cancelled before the product is handed over for shipping. Login to your account to request to cancel the order.

When will be the next Online Acupuncture Class?

Next Online Acupuncture Class details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/pre-register-for-acupuncture/

When will be the next Online Reiki Class?

Next Reiki class details will be posted on the holisticrays website, social media groups, and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/pre-register-for-reiki-class/

How to register for the next Reiki class?

Next Reiki class details will be posted on the holisticrays website, social media groups, and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/pre-register-for-reiki-class/

When will the next online meeting?

Online class and meeting details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages.

How can I join a paid Zoom class?

Paid zoom class details and registration link will be available at our website and social groups. Choose the event link and register for the event with required personal detail and make payment. On the event day, you will receive an event confirmation and joining link via whatsapp or email.

How to join the free online Zoom Meetings?

Online class and meeting details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages.

When will be the next online Flower Medicine Class?

Next flower medicine class details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/pre-register-for-flower-medicine/

I registered for the online event but asked to register again.

1st registration is for class attendance confirmation. 2nd registration maybe for making payments or Zoom meeting attendee confirmation. Both registrations are compulsory.

Why didn't I receive the email?

Please check spam or junk folders. Sometimes the mail will be moved to those folders accidentally. If still didn’t receive the email please drop a request mail to support@holisticrays.com.

Why didn't I receive the class/booking email?

Please check spam or junk folders. Sometimes the mail will be moved to those folders accidentally. If still didn’t receive the email please drop a request mail to support@holisticrays.com.

How do I contact you?

Please submit inquiries at https://holisticrays.com/contact-us/ and I will answer as soon as possible.

How could I contact you through WhatsApp?

Only send WhatsApp messages if any important inquiries. Please don’t send any unnecessary messages or links. https://wa.me/message/I72WWIEXZKYBB1

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