Frequently Asked Questions

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  • Frequently Asked Questions
  • How to join free membership?

    At the top of the page choose the register option. During the registration process choose a free membership level, provide required details and confirm the email. Registration complete and you can log in and enjoy members facilities.

  • How to join the website premium membership?

    How to join the website premium membership? At the top of the page choose the register option. During the registration process choose preferred membership, provide required details and make payment.

  • Why do you charge for website membership?

    Why do you charge for website membership? You should understand that the website development, web hosting, video editing, video hosting, video conference, scripts, maintenance and everything requires a lot of money and time. I charge membership to support those expenses.

  • How can I download digital products from the website?

    How can I download digital products from the website? Add to cart the files you would like to download, choose checkout. At the end of the process, you can download the chosen files.

  • I forgot my account password.

    I forgot my account password. If forgot the password, please choose the lost password option. Then key in your registered email and you will receive a temporary password. Login using a temporary password and change to a new password at my account tab.

  • How can I make offline payments?

    To make a bank transfer or deposit payments manually please choose bank transfer payment option at the end.

  • How to make payments outside of India?

    How to make payments outside of India? To make payments outside of India please choose bank transfer payment option at the end. Transfer/make payments to given banking details or send a mail to contct@holisticrays.com for other payment options.

  • How can I request for refund payment?

    How can I request for refund payment? Please log in to the website then at the top menu choose, shop, orders and refund your order.

  • How can I get refund payment?

    How can I get refund payment? Refunds will be processed with a valid reason only. No refund will be issued in the case could not attend the class. In some cases, store credit will be issued. That credit can be utilized in the next payments.

  • How will I receive my refund?

    How will I receive my refund? The refund will be issued using your same payment method. If no valid reason refund will make as store credit.

  • How long it takes to receive my refund?

    How long it takes to receive my refund? Refund will be issued within three days from the day refund request for submitted.

  • How can I join free online meetings?

    Website members and newsletter subscribers need not register for the free events, they will receive event notifications through email.

  • How to join the free Zoom Meetings?

    How to join the free Zoom Meetings? Online class and meeting details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages. The free class links will be sent via email to registered members.

  • How can I join a paid Zoom class?

    How can I join a paid Zoom class? Paid zoom class details and registration link will available at our website and also will be sent via email to all members. Open the event link and register for the event with required personal detail and make payment. On the event day, you will receive an event confirmation and joining link via email.

  • How to join online classes?

    How to join online classes? Online class and meeting details will be posted on the holisticrays website and our social media groups. Please refer to the side frequently and join our social media groups. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/advance-registration.

  • When will be next online meeting?

    When will be next online meeting? Online class and meeting details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages.

  • How to register for the next Reiki class?

    How to register for the next Reiki class? Next Reiki class details will be posted on the holisticrays website, social media groups, and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/advance-registration.

  • When will be next In-class Reiki Class?

    When will be next In-class Reiki Class? Next Reiki class details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/advance-registration.

  • When will be next Online Reiki Class?

    When will be next Online Reiki Class? Next Online Reiki class details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/advance-registration.

  • When will be next Online Acupuncture Class?

    When will be next Online Acupuncture Class? Next Online Acupuncture Class details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/advance-registration.

  • When will be the next online Flower Medicine Class?

    When will be the next online Flower Medicine Class? Next flower medicine class details will be posted on the holisticrays website, social media groups, and pages. Please refer to the side frequently and follow our social media groups and pages. You can also register yourself in advance for upcoming classes through this link. https://holisticrays.com/advance-registration.

  • How will I receive the booking tickets?

    How will I receive the booking tickets? Booking tickets and confirmations will be sent via email. Please provide a valid email address.

  • I registered for the online event but asked to register again.

    I registered for the online event but asked to register again. 1st registration is for class attendance confirmation. 2nd registration maybe for making payments or Zoom meeting attendee confirmation. Both registrations are compulsory.

  • Why I didn't receive the email?

    Please check spam or junk folder. Sometimes the mail will be moved to those folders accidentally. If still didn't receive the email please drop a request mail to support@holisticrays.com.

  • Why I didn't receive the class/booking email?

    Why I didn't receive the class/booking email? Please check spam or junk folder. Sometimes the mail will be moved to those folders accidentally. If still didn't receive the email please drop a request mail to support@holisticrays.com.

  • How do I contact you?

    How do I contact you? Please submit inquires at the forum and I will answer as soon as possible. If any urgent or personal inquires please drop a mail to support@holisticrays.com.

  • How could I contact you through WhatsApp?

    How could I contact you through WhatsApp? Only send WhatsApp messages if any important inquires. Please don't send any unnecessary messages or links. https://wa.me/60177516171. All question can be submitted here.

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